Here you will find all the important information you need to make your stay truly memorable, from cultural norms and in country travel to visa requirements and medical assistance.

Did You Know?

Every traveller has a number of questions arising in his/ her mind while visiting a new destination. Ras Al Khaimah is a welcoming and liberal emirate. However, it is worthwhile to equip yourself with the below facts and tips that assist you in planning your trip. This segment will display few key highlights of Ras Al Khaimah as well as necessary information that will answer all your questions.

Visa Requirements by Country

GCC: If you are a national citizen of a GCC country you do not require a visa to visit the UAE. You will simply need to produce your GCC country passport or ID Card upon arrival at the point of entry into the UAE.

Citizens of the following countries can obtain a visa on arrival:

UK, France, Germany, Belgium, Luxembourg, Switzerland, Austria, Sweden, Norway, Denmark, Portugal, Ireland, Greece, Finland, Spain, Monaco, Vatican, Iceland, Andorra, San Marino, United States, Australia, New Zealand, Japan, Brunei, Singapore, Malaysia, South Korea, Hong Kong, Poland, Slovenia, Slovakia, Czech, Lithuania, Hungary, Malta, Romania, Latvia, Cyprus, Bulgaria, Estonia, Croatia and Canada will be granted a free of charge visa for a single visit upon arrival in the UAE. 

If you are NOT a citizen of one of the above countries, you will require a visa and a sponsor for your visit. The sponsor normally applies for the visa on your behalf, and can be obtained through one of the following:

  • Hotels & Tourist Companies can apply, on your behalf, for a Tourist Visa (valid for 30 days); or a Service Visa (valid for 14 days); or a Visit Visa (valid for 30 days and can be extended for other 30 days).
  • Airlines & Airlines Handlers apply on behalf of their crew members for a 96-hour Transit Visa.
  • Other Organizations based in the UAE may only apply for Visit Visas and Service Visas.
  • Individuals (Relatives or Friends) already resident in the UAE may, subject to guidelines, also apply on your behalf for a Visit Visa.

General Directorate of Residency and Foreigners Affairs - Ras AlKhaimah

Website:  http://raknrd.gov.ae/en/

Number: 8005111

Please Note: Visa statuses are subject to change. Therefore, it is best to reach out to your local UAE Embassy or Consulate for confirmation.


Alcohol is served and can be enjoyed in most hotels, some bars and restaurants as well as our golf clubs and night clubs.  

Unlike some other emirates you can purchase spirits for your private consumption in liquor shops without showing a liquor license. Alcohol is not sold to Muslims and the buyer must be over 21 years of age. It is strictly forbidden to consume alcohol on streets and in any other public areas.

During the holy month of Ramadan, some bars inside hotels might have limited operating hours and the liquor shops will be closed.

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Dos & Don’ts

Whilst 80% of the population of the United Arab Emirates is made up of non-UAE nationals, you must remember that this is a Muslim country and local traditions and customs should be respected.


  • Bikinis: DO wear a bikini at the beach or swimming pool but, out of respect for local culture, please cover up in public areas. Due to local sensibilities, topless sun-bathing is not allowed and G-strings are not deemed appropriate.
  • Tipping: DO tip in restaurants if you wish. A service charge is often added to the total bill but, if it isn’t, a figure of 15% is standard.
  • Photos: DO take photos as memories of your trip but avoid military sites and do ask permission if you want to photograph a local person (ladies in particular). Most people will be happy to pose for a photograph but make sure you have their approval first.
  • Censorship: DO be aware that international magazines and newspaper sold in Dubai are censored. Anything deemed risqué (ie: pictures of scantily clad women) will be marked out in black and intimate scenes in films shown in Dubai will be cut out. Bear this in mind when bringing magazines into the country.


  • Drugs: DON’T forget that there is a zero tolerance of drug use in Dubai and that conviction could earn you a four year prison sentence. While you’re extremely unlikely to be offered drugs in Dubai, if it happens – just say no.
  • Kissing: DON’T be too passionate in public with your partner. UAE is a Muslim country and when it comes to public displays of affection – anything more than a kiss on the cheek may offend those around you and may get you in trouble with the police.
  • Alcohol: DON’T drink or be seen to be drunk outside of licensed premises in hotels. Drinking alcohol is not a part of Muslim culture and drunken behaviour in the street and drink driving are both punishable offences which could lead to a jail sentence.
  • Taxis: DON’T expect taxi drivers to carry change. Many struggle to provide change for any note greater than AED 50. We recommend you have a ready supply of smaller notes if you are taking a cab within the city.
  • Hand gestures: DON’T make rude hand gestures if you’re driving. Venting your frustrations either physically or verbally can result in your arrest.

Follow these guidelines and you should have a happy, healthy stay in the UAE. Enjoy!

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Dress Code

People in Ras Al Khaimah are modern and liberal. There are no rules or regulations on the dress code to be followed by tourists. However, modest and ethical dressing is expected from guests as a matter of respect to the local citizens and their culture. Shoulders and knees should be covered when entering public places.


Emergency numbers

Hospitals & Clinics:

RAK Hospital
Phone: +971 (0)7 2074232

Saqr Hospital
Phone: +971 (0)7 222 3666

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Please follow below link to find out about foreign embassies and consulate in UAE:




Emirates Airlines:
Website or booking questions:
Tel: 600 55 55 55

Queries on Tourico hotel or car rental bookings on emirates.com:
Tel: +971 80004442973

Tel: +971 (0)4 3739100

Miles & More Service Team:
Tel: +971 (0)4 373 9222

Etihad Airlines:
Head Office:
Telephone: +971 (0)2 511000
Call Center: +971 (0)2 599 0000

Trace your baggage:

Qatar Airways:
Dubai Airport Office:
Airport Tel: +971 (0)4 224 5483
Other Telephone: +971 (0)4 224 5483
Privilege Club +971 (0)4 231 9901

Fly Dubai:
Tel: +971 (0)4 231 1000

Air Arabia:
Tel: +971 (0)6 5580000


RAK Airport
Tel: +971 (0)7 2075200 or + 971 (0)7 2448111 
Website: http://www.rakairport.com 

Dubai International Airport
Flight Information
Lost Luggage
Website: http://www.dubaiairport.com/en/Pages/home.aspx

Abu Dhabi International Airport
Tel: +971 (0)2 505 5555
Website: http://www.abudhabiairport.ae


Travel Partners in the UAE:

Alpha Tours:
Al Ittihad Road – Deira
Al Qwais Building, 5th floor
Dubai, United Arab Emirates
Tel: +971 (0)4 2949888
E-Mail: info@alphatoursdubai.com

Desert Adventures:
Al Barsha Boutique Building, 3rd floor
Al Barsha 1, P.O. Box 25488
Dubai, United Arab Emirates
Tel: +971 4 450 4450
Toll Free: 800-4230 / 800-337 37 82

24 x 7 Emergency mobile numbers
09:00 – 21:00
Mohamed Kurdi: +971 (0)55 550 9837
21:00 – 09:00
Mohammad Rasul: +971 (0)55 498 3916

Holiday Moments
New Century City Tower, Al Ittihad Road
Port Saeed, Deira, Dubai
(Near Deira City Center Metro Station)
Tel: +971 (0)4 3888375
Fax: +971 (0)4 3888376

In case of any emergency please call:

Tel: +971 (0)50 4550436 or
Tel: +971 (0)55 6622934
Contact Person: Mr Zaher Shalabi

Meeting Point
IBN Battuta Gate, Gr. Floor, Off. 2
P.O. Box 51783 Dubai, U.A.E.
E-Mail: info@meetingpointuae.com
Emergency Numbers:
• for German guests: +971 (0)55 5215782
• for Scandinavian & Russian guests: +971 (0)56 6090510
Hotel Representative for German guests: Mr Ramy: +971 (0)55-8105761
Hotel Representative for Scandinavian & Russian guests: Mr Ahmed Latif: +971 (0)56 6090510

Royal Park Tourism Services / Royal Gulf Tourism LCC
P.O. Box 26479
24-hours helpline:
Tel: + 971 (0)50 6556943
Hotel Representative: Ms. Irina Khalanskaya, Tel: +971 (0)50 6552057

Ground Level, Reem Building
Zabeel Road, Bur Dubai, Dubai
Hotel Representative: Ahmed Zaki: +971 (0)50 9220275

World of Travel
RAK Free Trade Zone
Business Centre 4
Offices 714B – 718B
Ras Al Khaimah, United Arab Emirates
Tel: +971 (0)7 204 6135 (7 days from 9.00 am – 6.00 pm)
Hotel Representative: Sandra Jahn, Tel: +971 (0)56 107 1861


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